Jenny Laidlaw

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Wholesale Order Enquiries

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Jenny's Studio is based in Mount Beauty, Victoria. 
Private viewings are by appointment only.

To contact Jenny directly,
please call 0402 465 179.
Email: jennylaidlaw1@gmail.com
Postal Address: PO Box 12, Tawonga South, Victoria, 3698

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RETAIL and GALLERY LINKS


Jenny's artworks/Limited Edition Prints are currently on display and for sale in:  
  •  Original artworks are for sale at 
  • www.eaglesnestgallery.com.au - Aireys Inlet, VIC​​
 
  • Jenny's prints are available at
  • Eagles Nest Gallery, Aireys Inlet, Vic
  • blarneybooks.com.au Blarney Books and Art, James St, Port Fairy, Vic
  • Dymocks: Chadstone,  Eastland and Claremont and Camberwell:
  • www.dymocks.com.au/stores/vic/dymocks-chadstone
  • www.dymocks.com.au/stores/vic/dymocks-eastland
  • www.dymocks.com.au/stores/wa/dymocks-claremont
  • www.dymocks.com.au/stores/vic/dymocks-camberwell​

Jenny's greeting cards are currently for sale in the following Galleries and retail stores:
  • Dymocks Chadstone, Dymocks Eastland, Dymocks Camberwell and Dymocks, Claremont, W.A
  • Beach Road Merchant, Rockingham, WA
  • Zoos Victoria Gift Shops: Melbourne Zoo, Werribee Zoo and Healesville Sanctuary.
  • Escape Hatch Books, 9 Strathalbyn Street, Kew East, VIC
  • Torquay Books, Torquay, Vic
  • Torquay Toys, Torquay, Vic
  • Blarney Books and Art, Port Fairy, Vic
  • Duck, Duck Goose and Larder, Kyneton, Vic
  • Winchelsea Wholefoods, Winchelsea, Vic
  • The Local Place, Koroit, Vic​
 
  • All Jenny's scanning and limited edition prints are reproduced by Matthew Stevenson at Bells Fine Art Printing,  Rutland St, Geelong
  • All Jenny's framing is done by Chris and Michelle Sawyer at  The Frame Shop Geelong. Rutland St, Geelong. Ph 0417336641

TERMS AND CONDITIONS and DELIVERY FAQ

WEBSITE CONTENT:
  • ©2021 Jenny Laidlaw.  This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any private or commercial purpose except where necessary for viewing this website on your Internet browser, or specifically authorized by law or in writing by Jenny Laidlaw.
  • The inclusion of any hyperlinks to third party websites does not imply endorsement or approval of such third parties, their websites or their businesses or other activities.
GOVERNING LAW:
  • This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is resident.
DELIVERY CHARGES:
  • The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
  • Jenny may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. Jenny reserves the right to vary, cancel or extend special offers and promotions regarding delivery charges.
PRICING:
  • Prices online may vary from prices in retail stores etc.
  • Prices are subject to change without notice.
PAYMENTS:
  • Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. Jenny will not be liable for any costs associated with exchange rates or bank fees.
SECURITY:
  • Any personal information that you submit will be protected by Jenny's secure SSL payment gateway server, which uses 256-bit security technology to protect your online order. This technology encrypts all information including your credit card and all personal information passed from you through her website.
PROCESSING YOUR ORDER:
  • All items in your order that are in stock will be processed and dispatched from Jenny's stuido within 1 to 3 working days. However, most Limited Edition Prints are printed to order, so please keep this in mind when ordering a print. If any items in your order are temporarily or permanently out of stock, Jenny will contact you to arrange a refund, exchange or credit note for those items. If applicable, Jenny may also give you the option of waiting for her to ship the items once new stock arrives.

DELIVERY OF YOUR ORDER:
Jenny will most likely send orders within 1-3 working days of purchase, however if this is not possible you will be notified by email. However, most Limited Edition Prints are printed to order, so please keep this in mind when ordering a print.
While Jenny will do everything she can to ensure your order is delivered in a timely manner, she will not be liable for any loss or damage incurred as a result of delay/damage caused by the carrier or by any event which is out of her reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to her.

Extra care is taken when packaging all prints. The Limited Edition prints up to A3 size are sent in a rigid and flat postal mailer and the A2 size prints are rolled in acid free tissue paper and sent in a postal tube.

All prints are handled with the utmost care when being placed into the postal tubes or flat packaging. Both the printer and the artist witness the prints being packed and do not allow for any imperfections to be passed onto clients.
Your print is very delicate and should only be removed from the packaging by a professional framer. Any creases or imperfections are not the responsibility of the artist.


To upgrade shipping: to ad on insurance or express shipping, or to ad tracking for International shipping, please contact Jenny directly. jennylaidlaw1@gmail.com

WITHIN AUSTRALIA:
  • Please allow 5-10 working days for delivery with Australian metropolitan regions. 
  • Please allow 7-21 working days for orders delivered to regional locations within Australia.
  • Tracking will be available where possible.

INTERNATIONAL DELIVERY:
  • Please allow 7-21 WORKING days for delivery.
  • Please be aware of your country's import regulations.
  • The buyer is responsible for any extra custom fees/taxes.
  • ​Please notify Jenny if you would like to purchase tracking or insurance as an extra. (at your cost)

​ RECEIVING YOUR ORDER:
  • When you receive your order, please make sure all the right contents are in your parcel.
PROBLEMS WITH YOUR ORDER:
  • Jenny wants you to have the best online shopping experience, so if you have any problems with your order, please email Jenny at  jennylaidlaw1@gmail.com and she will respond asap.​
RETURNS AND REFUNDS and NO SHOWS​
  • For lost prints in the mail, Jenny will try and hunt them down first. Sometimes they sit in post offices or end up in strange places. It happens, unfortunately. 
  • With any damaged prints, send Jenny an email with support images of the issue and then mail the print back to Jenny at 
        Jenny Laidlaw, PO Box 12, Tawonga South, Victoria, 3698, Australia
        Once Jenny has received the damaged print, she will issue you a new one.
  •  Unfortunately Jenny does not offer refunds if you change your mind.
  • All Jenny's products are packaged with great care, however if there is a problem with your order upon delivery, please contact Jenny by email jennylaidlaw1@gmail.com and she will respond asap.

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